Skip to content- The quoted prices are valid for acceptance for a period of thirty (30) days from the date of the quotation.
- The quoted prices are exclusive of Value Added Tax (VAT), which will be charged at the rate applicable on the date of supply.
- All payments detailed in the quotation shall be payable at the end of the month unless otherwise specifically agreed in writing.
- All goods supplied shall remain the property of HTS COMPLIANCE until they have been paid for in full.
- Any invoice dispute must be raised within seven (7) days.
- Prices are based on all tasks being completed during one scheduled visit, unless otherwise agreed in advance. Return visits required to complete the work will be charged at the current standard rates.
- Unless otherwise arranged at the time of contract agreement, service visits will consist of monitoring, testing and reporting only.
- If the scope of services changes as a result of Client-driven variations that are beyond the control of HTS COMPLIANCE, the fee will be renegotiated and adjusted accordingly.
- All costs are based on the understanding that HTS COMPLIANCE will be provided with free and uninterrupted access to the site for eight (8) hours during each planned shift.
- If works are aborted within 24 hours of the agreed start date, an abortive fee of £250.00 plus VAT may be charged for each allocated member of site staff. Hired-in plant costs incurred in connection with Water Treatment, Commissioning and Mechanical works will be charged at cost plus 5%. This excludes Water Hygiene Service & Assessment Work.
- Quotations are based on a fixed price for the work, rather than on hours, days or personnel. Where works are completed ahead of schedule, HTS COMPLIANCE reserves the right to invoice the full quoted amount.
- Remedial actions identified, or abortive calls that are not of a routine nature, will be chargeable at current standard rates, with labour charged at the standard labour rate less 20%. HTS COMPLIANCE shall be entitled to cancel immediately any agreement to provide products or services to the Customer in the event that:
(a) the Customer does not comply with any written recommendation provided by HTS COMPLIANCE during the course of the agreement;
(b) any debt due to HTS COMPLIANCE in respect of products or services provided remains outstanding for more than 30 days after month-end, unless otherwise agreed in writing between HTS COMPLIANCE and the Customer; or
(c) the Customer becomes bankrupt or commits any act of bankruptcy, is put into liquidation, has a receiver appointed, or becomes subject to an administration order. - The agreement between the Customer and HTS COMPLIANCE shall, in all respects, be construed and operated as an English contract and in accordance with English law.
- If any sum remains unpaid after its payment due date, HTS COMPLIANCE may require the Customer to pay a surcharge of 2% per month, or part of a month, on the unpaid sum until payment is received.
- All payments by the Buyer shall be made in full, without any deduction by way of set-off, counterclaim or otherwise.
- Whilst HTS COMPLIANCE will take all reasonable steps to ensure that the services and materials to be provided under any quotation are supplied without undue delay, HTS COMPLIANCE will not be liable for any delay or failure caused by circumstances outside its reasonable control.
- HTS COMPLIANCE will not be held responsible for the condition of any system following handover to the Client where the works have been completed and the relevant documentation has been provided.
- HTS COMPLIANCE accepts no liability for the success of any water-treatment works if the system concerned has not been designed and installed in accordance with current industry guidelines, such as those published by BSRIA.
- Whilst every endeavour is made to ensure that the chemical-treatment and commissioning programme, where applicable, is suitable for its intended purpose, the Customer is responsible for providing HTS COMPLIANCE, before commencement of the works, with all relevant system details, including the job specification, system test pressure and system materials.
- Where works involve draining water or pressure-testing pipework, HTS COMPLIANCE will proceed on the understanding that all drains are mechanically sound and free from blockages, and that the pipework will be pressure-tested at 1.5 times its maximum working pressure. Failed tests will still be charged at the full applicable rate unless the Customer specifically advises otherwise in writing. HTS COMPLIANCE accepts no liability for damage caused by defective drainage.
- It is the responsibility of the Client’s overall responsible person to ensure that monitoring tasks are completed and that identified risks within the system are addressed in a timely manner.
- The Health and Safety at Work etc. Act 1974 (HSWA), the Control of Substances Hazardous to Health Regulations 1999 (COSHH), and the Management of Health and Safety at Work Regulations 1999 (MHSWR) state that guidelines must be followed to protect employees and members of the public from risks associated with Legionella.
- As an employer, or a person in control of premises, you are responsible for health and safety and must take appropriate precautions to reduce the risk of exposure to Legionella. The Health and Safety Executive’s HSG274, Parts 1-3, provides extensive guidance to help you meet your obligations.
- Service calls will consist of routine testing and reporting only. Additional call-outs or abortive visits that are not of a routine nature will be charged in full at current rates, with labour charged at the standard labour rate less 20%, for Water Hygiene Service & Assessment Work. This excludes Water Treatment, Commissioning and Mechanical works.
- It is the Customer’s responsibility to retain all documentation for a minimum of five (5) years.
- The Customer may cancel the Water Hygiene Contract, or any part of it that the Supplier has already accepted, provided that the Customer indemnifies the Supplier in full for all costs incurred up to the point at which the Supplier accepts the cancellation. HTS COMPLIANCE requires at least three (3) months’ notice before any cancellation.
